How is the office design assessed by employees? What are the factors that employees are most interested in to choose an office? According to a survey, ⅔ respondents shared that comfortable workspaces with care about their health and performance make employees satisfied and more engaged. Accordingly, employees who feel comfortable at work have productivity of above 16%, engagement of above 19% and retention rate of above 30%, higher than those of competitors. This means that an employee health-centric enterprise not only has higher productivity, but also, in terms of human resources, benefits from higher rates of talent attraction and retention. 

In recent years, many businesses have begun to invest in health care for their employees. Typically, the Prudential Hanoi office building or the Deutsches Haus office building has a Gym for employees, or Shopee, Keppel Land, Porsche or Axon office encourages relaxation through active complementary spaces such as billiard table, gaming area, napping area, reading area…

Gym room – Prudential Hanoi’s Office
The Gym room in Deutsches Haus office building
Gym room – Deutsches Haus office building
The Gym room – Deutsches Haus office building
The Gym room – Deutsches Haus office building
The Relaxing room in Axon office
Relaxation space – Axon office
Billiard Table – Keppel Land Office
Billiard Table – Porsche Office
Billiard Table – Shopee Office

However, what does a comfortable office design mean? What is the decisive factor to employee performance? 

In 2019, a survey was conducted by Future Workplace and View on 1,600 employees of North American companies to find out what are the most important factors of a comfortable and employee health-centric workspace as well as the impacts of these factors on employee performance.  

The survey results showed the three key points that matter to employees, namely, air quality, access to natural light and workplace personalization accounting for 58%, 50% and 41%, respectively. 

Air quality

58% of respondents believe that fresh air improves their health. The majority of employees are concerned about air quality which has a significant impact on their health and directly affects the employee performance. 

The solutions to improve air quality such as adding greenery zones or designing outdoor spaces are preferred by the office designers. These solutions are adopted in a wide range of offices designed by ADP. Prudential Hanoi office space inspired by open café space has a lot of inside green zones.

The office of Prudential with the open cafés area
Prudential Hanoi office design is inspired by open café space
Trees are placed in the working area – Prudential Office


In addition to trees located in the shared working area, Prudential office also has trees placed at the desks of ​​the employees.

The Green decorating in Prudential Office
Greenery zone in the shared area for activities – Prudential Office
Greenery zone in the shared area for activities – Prudential Office

The Terrace area of ​​the Garena office has an outdoor space on the large balcony of the working floor.

The Terrace area of ​​the Garena office has an outdoor space
The Terrace area serves as the ideal morning café – Garena Office

The greenery spaces and high tables make the outdoor space the ideal morning café and the ideal rooftop afternoon bar for the Company’s employees.

The Terat area in Garen Office
The Terrace area serves as the ideal rooftop afternoon bar – Garena Office

The Terrace area is also a place for employees to enjoy the natural atmosphere during a long working day. 

Additionally, 34% of employees refer to office temperature which brings comfort. Accordingly, air-conditioners are adjusted to ensure the uniform temperature distribution in the workspace. Another solution to the temperature adjustment is the installation of an adjustment system for employees to control the temperature in their own areas. 

Access to natural light

Half of respondents are concerned about access to natural light. Natural light is also considered an important factor to both enhance mental health and improve the emotions of employees. 

Office design needs to ensure the proper arrangement of shared spaces near windows so that more people can have access to natural light. Glass doors and partitions should be equipped so that the areas inside an office can still access sunlight. Outdoor spaces like the Terrace area of ​​the Garena office should be added so that employees can access the possible maximum natural light. 

Outdoor area near shared space for activities – Office Garena

This outdoor area is directly connected to the shared space for activities inside the Garena office, ensuring to provide maximum natural light for the interior space. 

Workspace personalization

Employees are demanding more and more perks in their workspaces. Just 28% of employees value their own vacations while up to 42% of employees ask for many personal privileges in their workplaces. Individuality is conveyed by the ease of expressing employees’ working style or privacy in shared spaces. 

These factors are all addressed through flexible office design focusing on personal experience. 

Regus office uses a wide range of flexible furniture items so that each individual in the co-working space can easily adjust and use them to meet his/her own needs.

The Regus offices
Regus office uses flexible furniture items
A variety of space options at the Regus office

AIA office arranges separate lockers for employees while Tiki office in Cong Hoa and Saint Gobain office add private spaces such as phone call room, meeting room for two people… to ensure individuality as well as privacy for each employee. 

AIA office arranges separate lockers for employees
A part of shared space – AIA office
Private discussion area at the Saint Gobain office
Discussion space at Tiki office in Cong Hoa Garden

Based on the above survey results, each business has a new perspective on health care in its own workplace. Instead of investing a lot of money in non-essential elements, businesses save more money and achieve long-term effectiveness by focusing on satisfying the essential and most basic needs of employees.